Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automated Collection

We may use various technologies to collect information automatically, including:

• Cookies and similar technologies
• Web beacons and tracking pixels
• Analytics software (such as Google Analytics)

2.3 Third-Party Sources

We may receive information about you from other sources, including:

• Business partners (such as payment processors and fraud prevention services)
• Social media platforms (when you interact with our social media accounts or use social login features)
• Publicly available sources

3. How We Use Your Information

We may use the information we collect for various purposes, including:

3.1 Provide and Improve Our Services

• Process transactions and fulfill orders
• Manage and maintain your account
• Respond to inquiries and provide customer support
• Improve our website, products, and services
• Develop new features and functionality

3.2 Communicate with You

• Send administrative messages (such as order confirmations and account notifications)
• Provide information about our products and services
• Send marketing communications (with your consent where required)
• Respond to your requests and feedback

3.3 Analyze and Personalize Your Experience

• Analyze usage patterns and trends
• Personalize content and recommendations
• Measure the effectiveness of our marketing campaigns
• Conduct research and surveys

3.4 Protect Our Business and Users

• Detect and prevent fraud, abuse, and security incidents
• Enforce our terms of service and other policies
• Protect our legal rights and interests
• Comply with applicable laws and regulations

4. How We Share Your Information

We may share your personal information with the following categories of recipients:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors
• Shipping and fulfillment providers
• Customer support services
• Email and communication platforms
• Marketing and advertising partners
• Analytics and data processing providers
• IT and cloud service providers

4.2 Business Partners

We may share your information with business partners to offer you certain products, services, or promotions.

4.3 Affiliates and Corporate Restructuring

We may share your information with our current or future affiliates or subsidiaries. If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.5 Protection of Rights

We may disclose your information to protect and defend our rights, property, or safety, or those of our users or third parties.

4.6 With Your Consent

We may share your information with third parties when you have given your consent to do so.

5. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

5.1 Access and Portability

You may request access to the personal information we hold about you and, in some cases, request that we provide this information in a portable format.

5.2 Correction

You may request that we correct inaccurate or incomplete personal information that we hold about you.

5.3 Deletion

You may request that we delete your personal information, subject to certain exceptions provided by law.

5.4 Restriction and Objection

You may request that we restrict the processing of your personal information or object to certain processing activities.

5.5 Withdrawal of Consent

Where we rely on your consent to process your personal information, you may withdraw your consent at any time.

5.6 Marketing Choices

You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing emails or by contacting us directly.

5.7 How to Exercise Your Rights

To exercise your privacy rights, please contact us using the contact information provided in Section 11 of this policy. We may need to verify your identity before responding to your request.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Some of the security measures we employ include:

• Encryption of sensitive information
• Secure socket layer (SSL) technology
• Access controls and authentication procedures
• Regular security assessments and testing
• Staff training on data protection and security practices

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the information and whether we can achieve those purposes through other means
• Applicable legal, regulatory, tax, accounting, or other requirements

8. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

If we transfer your personal information to other countries, we will take appropriate safeguards to ensure that your personal information receives an adequate level of protection, such as:

• Entering into standard contractual clauses approved by relevant data protection authorities
• Relying on certifications such as the EU-US Privacy Shield (when applicable)
• Obtaining your explicit consent for specific transfers

9. Children's Privacy

Our Website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our information practices. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

• Elegance Models Dubai
• Sheikh Zayed Road, Business Bay
• Dubai, United Arab Emirates
• Email: [email protected]
• Phone: +971-4-123-4567

We will respond to your inquiry as soon as possible, and in any event within the timeframe required by applicable law.

12. Cookie Policy

12.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

12.2 Types of Cookies We Use

We use the following types of cookies on our Website:

• Essential Cookies: These cookies are necessary for the Website to function properly and cannot be switched off in our systems.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website.
• Functional Cookies: These cookies enable the Website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies may be set through our Website by our advertising partners to build a profile of your interests and show you relevant ads on other sites.

12.3 Cookie Management

You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings. Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, as it will no longer be personalized to you.